![]() ![]() If the item is returned materially different from how it was sold, the item will be subject to a 50% restocking fee as the item can not be sold in its original form. Items returned different than how they were received: Expired ink cartridges can not be returned. ![]() If the item(s) is returned after the 30 days return policy expires and in the same condition as it was shipped a restocking fee of 20% will be deducted from the refund. Unopened items returned after 30 days of receipt: Please send an email to to initiate the Return Request and include the following information: Name, Order #, Reason for Return.Ī reply email with return approval will be sent within 2 business days and will include return instructions. Unopened and undamaged products can be returned to Ink Genie at the buyer's expense within 30 days of the receipt date. Unopened Items returned within 30 days of receipt:
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